Frequently asked questions

About our maps

Depends! If it is really just for personal use (i.e. not making any money off it, not even indirectly like YouTube ads), you are welcome to use the maps as long as the logo is visible and you properly credit us. Tagging us on social media would also do the trick.

A properly credited artwork has both the artist's name and the source of the picture with a clickable url:
Artist/credit: Robert Szucs, source: www.grasshoppergeography.com

Why is important to properly credit us? Sharing someone else's work without attribution is not only unethical, but illegal, too. Find all answers to your questions here.

If you'd like to use our maps for a commercial project, please get in touch, we are happy to discuss it.

We strictly prohibit using our maps in activities (incl. speeches, posts, videos, etc) that promote or foster discrimination on the basis of race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income or other protected status. Please don't use our maps for political purposes without asking for permission first.

While our maps are always scientifically accurate, we think of them first and foremost as works of art. We generally use a colourful yet minimalistic style, so decided not to include legends.

We almost always make our maps with open-source software, and either using publicly available data, or generating our own.

No, we do not sell our maps without the small grasshopper in the corner, and we have a good reason for that. We would like you to see the logo as the artist's signature. As we sell these maps as works of art, we think displaying our logo in one of the corners is reasonable. However, we are open to discuss this matter with you, so if there is a specific reason you would like to see our logo removed, please feel free to contact us.

Yes, we chose to print our maps with a thin white border to allow a handling space and more freedom in framing the picture. This way it's less likely that your print will gather stains and oil from fingertips. Professional picture framers also prefer prints with white borders, it gives them the space to attach the picture to the mount (mat for US readers) without covering the artwork. We also think it looks way better, even if someone chooses not to frame them.

All our products are printed on demand. This means that we do not hold any inventory, the products are made to order. Your order will be sent directly to our printing partner, who then will take care of production and shipping.

As we are a small family business with no permanent headquarters, letting our partner handle the entire supply-chain is the only way we can sell our beloved maps. It also allows us to focus more on creative work and do some volunteering from time to time. With our partner having print labs in the United States, Australia, the EU and the United Kingdom, production happens as close to you as possible, thus reducing shipping cost, waiting time and our carbon footprint.

Yes we do, please email us at hello@grasshoppergeography.com

About orders

All orders are shipped without any packing slips, you will get all necessary documents via email.

Unfortunately you cannot do that at the moment. You need to place separate orders for different delivery addresses.

International orders may be subject to taxes or other import duties upon arriving at the destination country. The customer is responsible for any customs charges that may be applied to the shipment. Customs determines these charges and we have no control over them, nor we have any way of knowing what these charges may be.

Grasshopper Geography is not responsible for any actions taken by customs or the chosen package delivery service.

If you haven't received an order confirmation email, it is likely the result of one or two things:
• Your order was never actually placed and processed.
• You have entered an incorrect email address with your order.

If you are certain that the email address linked to your order is correct, please check the spam folder in your mailing client for your order confirmation. In the event that you still cannot locate an order confirmation, please email us so we can get to the bottom of this issue.

If you need any assistance with your order, please contact us immediately at hello@grasshoppergeography.com. We will not be able to make changes to your order after it has shipped.

We have partnerships with professional print shops around the world, so don't have any limitations. We would be able to produce and ship a large amount of prints within just a few days.

Not yet, but we will very soon. If you are interested, do reach out at hello@grasshoppergeography.com.

About shipping

All prints are robustly packaged. Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes unless they are A4 or smaller and being delivered in the UK or mainland Europe (in which case they are shipped in thick cardboard envelopes). The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.

Anywhere in the world! We have global shipping coverage and there’s nowhere we are not able to send orders.

We do offer free shipping, on orders over $120.

It takes 1-3 days to process and print your order and after that it generally takes a further 1-10 business to receive your order after it has been shipped. For more detailed information check our Shipping Policy.

We'll keep you updated and send you an email as soon as your package ships, along with your tracking number where you can monitor its journey.

There can always be unexpected delays with shipments, especially in the holiday season. If you still haven't received your order after more than 21 days, check the tracking number you have received for your order, that will show the status and location of your order.

We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.

We do not accept returns, but if you received the wrong item or if it arrives faulty or damaged, we will replace it.

And some more

Thanks to different dialects and language use, these definitions can be really tricky. Read our glossary to find help in talking about your maps in a more accurate, scientific way.

Grasshopper comes from Robert's childhood nickname, 'Szöcske', meaning 'grasshopper' in Hungarian.

Robert has a Master's in Geography and GIS (Geographic Information System(s)) indeed, but he started drawing maps for fun in elementary school.

We are a small family business without permanent headquarters, using a print on demand solution to sell our maps. This means we do not have any physical shops you can visit, but we are happy to hear from you. If you wanted to visit just to get to know us better, we suggest you subscribe to our newsletter or read our blog.

The word “Giclée” is French for “sprayed ink.” Today, the term is used to describe a sophisticated inkjet printmaking process which creates the highest quality fine art reproductions. All of prints are manufactured in this way. Giclée printing offers extra-fine image resolution, helping retain a higher degree of detail from the original images.

A lot of research and development has gone into the various aspects and materials that make up a Giclée print. Current scientific lab reports suggested that our papers and Giclée printing process will produce a print that lasts between 100-200 years in optimal conditions. Please note any print located in direct sunlight is still likely to fade over time.

This is so nice to hear, thank you!

This is exactly why we decided to set up a Ko-fi page: to create a platform where people who appreciate our work can show their support in the form of a virtual cup of coffee. It's basically like a tip jar, without the pressure of buying anything :) Thank you for your support!

If you have any questions, concerns or suggestions, please email us at hello@grasshoppergeography.com - we are happy to hear from you!