Shipping policy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Framed Prints
| New Zealand | 2 December |
| the EU in general, Norway, Switzerland, Australia (WA, TAS, NT) | 5 December |
| Sweden, Denmark, Rest of the World | 10 December |
| the United States, France, Germany, Austria, BeNeLux States | 12 December |
| Australia (VIC, QLD, SA, NSW) | 14 December |
| the United Kingdom, Canada | 16 December |
Acrylic Prints
| Rest of the World | 3 December |
| the EU in general, New Zealand, Canada, Norway, Switzerland, Australia | 4 December |
| the United States | 7 December |
| France, Germany, Austria, BeNeLux States | 8 December |
| the United Kingdom | 9 December |
Canvas Prints
| New Zealand | 2 December |
| the EU in general, Norway, Switzerland, Australia (WA, TAS, NT) | 5 December |
| Sweden, Denmark, Rest of the World | 10 December |
| the United States, France, Germany, Austria, BeNeLux States | 12 December |
| Australia (VIC, QLD, SA, NSW) | 14 December |
| the United Kingdom | 16 December |
Unframed Fine Art Prints
| Rest of the World | 26 November |
| New Zealand | 2 December |
| Canada, Norway, Switzerland | 3 December |
| the EU in general, Australia (WA, TAS, NT) | 5 December |
| Sweden, Denmark | 10 December |
| the United States | 11 December |
| France, Germany, Austria, BeNeLux States | 12 December |
| Australia (VIC, QLD, SA, NSW) | 14 December |
| the United Kingdom | 16 December |
Ireland
Fastway Couriers has gone into receivership. Carriers are redirecting new parcels to An Post, but orders already with Fastway may be delayed.
Canada Post
Mail delivery has resumed following strike action, but delays expected.
Iran, Iraq, Russia, Ukraine, Belarus
Shipping is currently suspended by carriers.
Palestine
Postal services are currently suspended.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We offer free tracked shipping on (almost) all of our wall art (except some of our older products which we are gradually removing in the next few months).
Order Processing
We print and ship our wall art from multiple locations around the world, including the US, EU, UK, Canada and Australia. Our globes are made in collaboration with Columbus Globes, and are shipped directly from their workshop in Germany.
We print and ship our wall art from multiple locations around the world, including the US, EU, UK, Canada and Australia. Our globes are made in collaboration with Columbus Globes, and are shipped directly from their workshop in Germany.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam folder or contact us for confirmation.
If you need any assistance with your order, please contact us immediately at hello@grasshoppergeography.com. We will not be able to make changes to your order after it has shipped.
We always keep a few globes in stock and ready to be shipped, but in periods of high demand we might need to manufacture a new one for you. As these are premium quality, handmade items, this process generally takes around 2-4 days. In rare cases of extreme demand, production may take 2-4 weeks, and this will be transparently communicated on the product pages.
Wall art production times:
|
Framed fine art print |
3 business days |
|
Fine art print |
1-3 business days |
|
Acrylic print |
8 business days |
|
Stretched canvas |
2-5 business days |
|
Photo art print |
3 business days |
|
Rolled canvas |
3 business days |
|
Hahnemühle photo rag |
3 business days |
|
Framed canvas |
3-5 business days |
|
Notebook |
3 business days |
|
Greeting card |
1 business day |
Packaging
All prints are robustly packaged. Our unframed fine art prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes.
Photographic prints are flat-packed in individual, white-label packets.
All framed, acrylic and canvas prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.
All globes are carefully placed in strong cardboard boxes, with two additional layers of protection between the box and the globe.
The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your replacement is shipped back out on a priority service without any fuss.
Shipping
We ship globally. (No pun intended.)
We offer free tracked shipping on (almost) all of our wall art (except some of our older products which we are gradually removing in the next few months).
Shipping prices for globes are divided into 8 zones, which are the following:
Zone 1: all EU countries and Monaco: Free Shipping
Zone 2: United Kingdom (excluding Channel Islands) and Switzerland: $20
Zone 3: Rest of Europe (not included in zone 1, 2 and 4): $25
Zone 4: Russia: $30
Zone 5: North, South and Central America (Including Greenland): $45
Zone 6: North Africa, Middle East: $40
Zone 7: Asia, Africa (without North Africa, Middle East): $65
Zone 8: Australia & Oceania: $90
If you order different products or sizes, you might receive them in separate packages and with different tracking info.
Delivery standards for wall art are 2-10 business days, but delays can occur. All wall art and globe orders are sent with tracked shipping.
Wall art delivery standards*:
| Destination | Standard |
| United States | 2-4 business days |
| Canada | 7-10 business days |
| European Union | 7-10 business days |
| United Kingdom | 2-3 business days |
| Australia | 2-4 business days |
| New Zealand | 3-5 business days |
| Other | 3-10 business days |
*Does not include processing times. Orders are generally shipped within 1-3 business days after they have been placed.
Globe delivery standards**:
| Destination | Standard |
| United States | 5-8 business days |
| Canada | 5-8 business days |
| European Union | 2-7 business days |
| United Kingdom | 3-4 business days |
| Australia | 8-14 business days |
| New Zealand | 10-16 business days |
| Other | 1-30 business days |
**Does not include processing times. Orders are generally shipped within 1-3 business days after they have been placed.
Fulfillment locations for each print:
Framed Fine Art Prints
|
Print size (in inches) |
Fulfillment location |
|
12x16 / 16x12 |
UK, EU, US, AU |
|
18x24 / 24x18 |
UK, EU, US, AU |
|
24x32 / 32x24 |
UK, EU, US, AU |
|
30x40 / 40x30 |
UK, EU, US, AU |
|
12x12 |
UK, EU, US, AU |
|
16x16 |
UK, EU, US, AU |
|
20x20 |
UK, EU, US, AU |
|
30x30 |
UK, EU, US, AU |
|
40x40 |
UK, EU, US, AU |
Acrylic Prints
|
Print size (in inches) |
Fulfillment location |
|
12x16 / 16x12 |
UK |
|
24x32 / 32x24 |
UK |
|
30x40 / 40x30 |
UK, US |
|
12x12 |
UK, US |
|
16x16 |
UK, US |
|
20x20 |
UK, US |
|
30x30 |
UK, US |
|
44x44 |
UK |
Canvas Prints
|
Print size (in inches) |
Fulfillment location |
|
18x24 / 24x18 |
UK, EU, US, AU, CA, MX |
|
24x32 / 32x24 |
UK, EU, US, AU, CA, MX |
|
30x40 / 40x30 |
UK, EU, US, AU, CA, MX |
|
36x48 / 48x36 |
UK, EU, US, AU, CA, MX |
|
45x60 / 60x45 |
UK, EU, AU, CA |
|
16x16 |
UK, EU, US, AU, CA |
|
20x20 |
UK, EU, US, AU, CA |
|
30x30 |
UK, EU, US, AU, CA |
|
40x40 |
UK, EU, US, AU, CA |
|
48x48 |
UK, EU, US, AU, CA |
Unframed Fine Art Prints
|
Print size (in inches) |
Fulfillment location |
|
12x16 / 16x12 |
UK, EU, US, AU, CA |
|
18x24 / 24x18 |
UK, EU, US, AU, CA |
|
24x32 / 32x24 |
UK, EU, US, AU, CA |
|
30x40 / 40x30 |
UK, EU, US, AU, CA |
|
36x48 / 48x36 |
UK, EU, US, AU, CA |
|
12x12 |
UK, EU, US, AU, CA |
|
16x16 |
UK, EU, US, AU, CA |
|
20x20 |
UK, EU, US, AU, CA |
|
30x30 |
UK, EU, US, AU, CA |
|
40x40 |
UK, EU, US, AU, CA |